10 Best Wholesale VoIP Softswitch for Call Center Business In 2022 | Vpsvos

There is no doubt that VoIP technology is growing more than ever.

Therefore, more and more developers and manufacturers are focusing on VoIP technology. But Voice Over Internet Protocol (VoIP) isn’t possible without a VoIP Softswitch. This is a popular telecommunication software that connects phone calls over a reliable network or internet service.

If you are willing to do VoIP wholesale or retail business, you need to find robust and scalable ones. In this article, we will help you find the best wholesale VoIP Softswitch. — Some of these are specially made for endeavors that can supply wholesale business to their customers. So, go nowhere, stay with us till the end of this article.

Best wholesale VoIP Softswitch list:

We have included some of the best VoIP soft switches in our list. There are the 10 best VoIP switches on our list. We can guarantee many of these switches are familiar to you if you have experience with VoIP.

1. MediaCore

 

Positives	Negatives
Brings affordable solutions Supports more calls per minute Numerous features in the billing process Access various types of routing API integration is available	It’s not a class 5 Softswitch, so choose wisely Can’t connect suppliers to end-users

MediaCore Softswitch is an all-in-one class 4 solution for managing VoIP termination, peering, traffic aggregation, wholesale messaging, and everything on the telecom wholesale network. The benefits of using MediaCore Softswitch are more than enough.

For easy traffic management, MediaCore SBC helps carriers by providing a user-friendly interface.— Moreover, its advanced reports help executives and managers monitor the business flow. And they are very serious about customer support. That’s why their support team is 24/7 standby to assist you.

In terms of transcoding, MediaCore softswitch supports GSM FR, g723(5.3,6.3), g729(a,b,ab), and g711(u-law,a-law) codecs. 323 v.6 (H.245 v.13, H.225 v.6), SIP v.2.0 (RFC 3261, RFC 4566), SMPP v3.4 protocol for SMS, and 38 Fax Relay Protocols are enabled for transcoding.

2. iTel Switch

 

Positives	Negatives
Extra security with 2-factor authentication Monitoring graphs and summary reports User-friendly admin panel dashboard Best for wholesale and retail VoIP traffic Enables multi-layer security Alerts based on SMS and email Integration with additional modules Multiple features for DID management	Can face latency and jitter issues API is not available for many things The yearly support fee is high Support ticket replies take a long time

iTel Switch thinks about your revenue and way of ensuring competitive advantages. It probably offers the most security in the VoIP caller industry. You will get top-notch security features like – IP restriction, auto-blocking failed attempts, tracing billing activities, and more.

— Aside from these, 2-factor authentication with OTP integration adds extra layers of security for the admin and reseller. For ensuring uninterrupted services and reducing business risks, iTel Softswitch sends behavioral SMS and email-based alerts

3. MVTS – MERA VoIP Transit Softswitch

 

Positives	Negatives
Two types of architecture are available Service for dynamic and static endpoint The integrated billing system is effective H.323 or SIP translation available Call details can be saved as a record	Requires the latest version of OS Requires knowledge of the right architecture

MERA VoIP Transit Softswitch (MVTS) is an advanced switching platform. It is highly capable of handling traffic and distributing geographical architecture. The newer version of this Softswitch is the MVTS II for the next generation VoIP calling.

—The MVTS II version can manage large-scale VoIP traffic networks. And it has a vision for running 3+ million minutes of VoIP calls every month. This was specially designed for having a higher capability for traffic handling. MVTS is reliable for both customers and vendors.

It has three types of routing – Least Cost routing, Real-time routing, and Quality based (QoS) routing. Aside from these, its SIP (Session Initiation Protocol) supports H.323 and excellent codec conversion.

4. Sippy Softswitch

 

Positives	Negatives
Offers both class 4 and class 5 Softswitch Various plans for pricing Works with regulatory modules Excellent DID inventory management  XML and RPC API available	Support level varies depending on the region Voice quality is generally low

You can make calls and review the call detail records through Sippy Softswitch. They have come up with a lot of VoIP and telecommunication expertise. At the same time, it has gained a lot of reputation in this sector.

For instance, Sippy is the original developer of the SIP B2BUA and inventor of the RTP Proxy.— On top of that, they have enough technical skills in VoIP and SIP. For providing convenient networks to the clients, they have scalable and modular core products.

Sippy Softswitch loves contributing to the growth of open source softwares. That’s why Asterisk and OpenSIPS are some of the integral parts of Sippy.

5. VOS3000 Softswitch

 

Positives	Negatives
Support up to 5000 concurrent calls Support 20,000 online SIP accounts   Track multiple cases from the dashboard Business won’t be hampered by broken gateways Full admin control with add and delete  Auto billing report and invoicing Flexible rent options	Installation charge is separate Web Dashboard admin panel not accessible, need to install .exe file for Windows

If you are looking for powerful and secure voice-over IP switches, the VOS3000 Softswitch is the ultimate option. It is being used for managing accounts. Rate, package, card, gateways, phone, Softswitch, user, web self-service, and data query.

— The VOS3000 has gone through rigorous testing for proving its importance in small to medium carrier-class operations. Therefore, it can support up to 5000 calls simultaneously. On top of that, it can receive 1200 calls per second, which is more than enough.

VOS3000 Softswitch can integrate with add-ons and modules like Call Back Business System or Calling Card to offer customers a stable and reliable operating system. Aside from that, it supports SIP, SIP-H323, and H323 technologies.

6. Voipswitch

 

Positives	Negatives
Multiple enterprises can be hosted WebRTC integration for users Good for call center services Functionalities for flexible billing Excellent for mobile UC clients	Offers only class 5 Softswitch Poor voice quality

For the service provider, Voipswitch can be their complete white-level VoIP solution. This wholesale VoIP Softswitch is created for agent structures and multi-level resellers. Clients and vendors will fall in love with the features of Voipswitch.

Voipswitch declares –
They will make tomorrow’s communication happen today

— Yep, it’s quite true. Because the company’s key differentiator is the VoipSwitch platform. In fact, the company is reputed for implementing over 15000 VoipSwitch systems all over the world. This UK-based company compromises nothing for delivering scalable Softswitch and module features that are proprietarily integrated.

7. FreeSwitch

 

Positives	Negatives
Can collaborate with SIP, jingle, H.323, etc Can run on multiple operating systems Extendable functions with various modules Comprehensive guide for support PBX and IP features add an extra advantage	A reliable internet connection is a must Call locations can’t be tracked

FreeSwitch is an open-source PBX telephony application. FreeSwitch can collaborate with Yate, Asterisk, Bayonne, OpenPBX to build softphones. Alongside this, FreeSwitch can be used for VoIP switching by combining H.323, LDAP, XMPP, Zeroconf, SIP (Nokia Sofia Library), and other technologies.

FreeSwitch has a modular and extensible architecture. — Although the application is written in C code, it can take advantage of many software libraries. Supported protocols are – Skinny Call Control Protocol (SCCP), Google Talk (dingaling), SIP (Sofia SIP), h.323 (OPAL), and Skype (Skypopen).

8. Asterisk

 

Positives	Negatives
Modified planning structure is convenient Necessary extensions can be setup PBX consultant for FreePBX Custom tracking and NxN IVR surveys Build powerful yet a low-cost turnkey system Full-color displays for IP calling	No call recording in the Classic plan No voice mails in the Classic plan

Asterisk is one of the best wholesale VoIP soft switches for handling many concurrent calls. This is an absolute framework for developing multi-protocol and real-time applications. Asterisk Softswitch flushes the complexities of telecommunications so that users can enjoy smooth voice-over calls.

It is an open-source framework that is capable of turning a simple PC into a communication server. This open-source framework is used by call centers, government agencies, and small to large business companies. —  Many PBX systems, conference servers, and VoIP ports rely on Asterisk

9. Goautodial

 

Positives	Negatives
Good for IVR, ACD, CRM, tracking system Excellent portability and scalability Use of previous GOautodial applications 3-ways of transferring calls 3-ways of conferencing Auto and manual callback schedules Compliance in the US, UK, and Australia Real-time dashboard with analytics	Sometimes calls cannot be recorded properly Sometimes dropped calls don’t show

Goautodial is all about creating omnichannel contact center suites. It combines the previous GOautodial applications (GOagent, GOadmin, and GOreports) and integrates them appropriately for creating intuitive web apps. You can easily use the “GOautodial app” for managing multi or omnichannel contact center web applications.

Goautodial can be used for various types of voice and non-voice multi-channel contact center applications like – Customer Relationship Manager (CRM), Live chat, Ticketing system, Email, Predictive dialer, Inbound IVR, Social media, etc.

10. FreePBX

 

Positives	Negatives
Extend functionalities with modules Knowledgebase and FreePBX wiki Excellent call quality with SIP trunking VoIP gateways are good for legacy connections Advanced SIP compatibility FreePBX wiki for support	Hosted Service Provider model is the only medium of service  Voice call quality is poor

 

FreePBX is another great open-source GUI (Graphical User Interface) for managing Asterisk, telephony server, and voice-over IP. This web-based platform is licensed under GNU General Public License. It is specially designed for IP Phones, SIP Trunking, and VoIP gateways.
It says –

FreePBX stands for Freedom

That’s because it’s the most popular open-source IP PBX in the world. A community of developers works under FreePBX for simplifying complicated phone system software. FreePBX offers the necessary tools that are required for a tailor-made phone system.

People often ask these questions regarding VoIP solutions –

1) What is a VoIP softswitch?

Ans: VoIP Softswitch is a software-based solution that manages voice traffic and routes calls over a reliable VoIP network. They are often used for VoIP call center solutions. To be more precise, they are used as VoIP call center software.

There are 2 types of VoIP Softswitch. They work in the following way –

2) What is a VoIP call center?

Ans: The call centers that use voice over internet protocol to make internet phone calls rather than traditional analog calls are called VoIP call centers. Softswitch is generally used as software in VoIP call centers. So, these VoIP solutions are essential for VoIP switching.

3) What is a class 4 Softswitch?

Ans: A Class 4 Softswitch is used for making calls between suppliers. It routes large volume VoIP calls over long distances. Large companies who want to establish VoIP interconnected servers, use class 4 VoIP Softswitch. This type of Softswitch is important for generating VoIP traffic and services while using multiple IP networks.

4) What is a class 5 Softswitch?

Ans: A class 5 Softswitch is used for connecting suppliers with real clients. These clients are the ones who make and receive calls. They are also known as end-users in VoIP telecommunication. Class 5 Softswitch is important for connecting phones and other devices among end-users. Calls are routed to the exact SIP addresses, IP addresses, or DID numbers through a class 5 Softswitch.

5) Is there any difference between class 4 and class 5 Softswitch?

Ans: We have shown a table for direct comparison between class 4 and class 5 Softswitch –

	Class 4 Softswitch	Class 5 Softswitch
Definition	A Softswitch for routing calls between suppliers	A Softswitch for making the connection between supplier and end-user
Connection	Only suppliers	Suppliers and end-users
Volume of calls	Large	Small
Number of features	Few	Many
Security features	Several security features	Several authorizations
Billing interface	Needed maximum time	Not necessarily needed

6) Where is the VoIP Softswitch used?

Ans: For processing media streams, controlling calls, and signaling; a VoIP Softswitch is used as a component of the core of a telecom network. As a result, the server gets the full potential of IP PBX call features.

7) What is SIP?

Ans: Application layered signaling is provided by SIP or Session Initiation Protocol for creating, modifying, and terminating multimedia sessions with multiple users on a telecommunication network. IETF (Internet Engineering Task Force) is the one who set this protocol.

Voice or video conferencing, VoIP internet phone calls are the results of multimedia sessions that are created by SIP Softswitch.

Ending thoughts:

We hope you have found the desired whole VoIP Softswitch from our selection. In the end, it depends on your criteria and business requirements. It also depends on the type of your organization.

You may need class 4 or class 5 Softswitch defending on purpose. Again, some features of your Softswitch may seem important to you, while some may not.

—  We also hope you have found this article really useful. Stay tuned with us for more insightful content like this.