Yes, we offer both to rent and to onetime installation to your server.
Yes, we give training and others tutorial documentation with videos. Usually we provide an online session but also when requested we provide onsite training, it can be in our offices or at customer.
Yes, we work with the datacenter in USA and Europe an can offer you a full of package including server, backup, IP addresses etc. If you are asian, we have high redundant singapore server also we care about terminated and call genaration server location which you get better call quality to fine tune. We can suggest you which colocation is better for your termination.
VICIdial has a full featured predictive dialer. It can also function as an ACD for inbound calls, or closer calls coming from VICIdial outbound fronter agents as well as emails and website chat messages coming in from customers.
Yes, it can be branded, not only logo can be changed but the whole skin which is based on web backend preferences. You can do it yourself or order it at our design team.
Yes, you need extra billing if the default is not suitable for you, we have billing solution for that.